Refund Policy

Last Updated: 22/01/2024

Thank you for shopping at The Mothers Temple. If you are not entirely satisfied with your purchase, we're here to help.

1. Eligibility for Refund

We offer refunds on products/services within 14 days of the original purchase date. To be eligible for a refund, the following conditions must be met:

a. The request for a refund must be made within the specified refund period.

b. The product/service must be in its original condition, unopened, and unused.

2. Non-Refundable Items

Certain items are non-refundable, including:

a. Downloadable digital products once they have been accessed or downloaded.

b. Services that have been rendered or completed.

3. Refund Process

To initiate a refund, please contact our customer support at themotherstemple.contact@gmail.com with the following information:

a. Order number.

b. Reason for the refund request.

c. Any supporting documentation, such as images or videos, if applicable.

4. Refund Timeframe

Once your refund request is approved, we will process the refund within 14 days. The refund will be issued using the original payment method.

5. Late or Missing Refunds

If you haven't received your refund within the specified timeframe, please check your bank account. Contact your credit card company or payment provider, as it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at themotherstemple.contact@gmail.com.

6. Changes to Refund Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

7. Contact Information

If you have any questions or concerns about our refund policy, please contact us at themotherstemple.contact@gmail.com.